Privacy policy

Privacy Policy

This privacy policy sets out how Vintage Hare uses and protects any information that you give us when you use this website.

Vintage Hare is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • Name and contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Order details, billing and shipping information
  • Technical data including IP address, browser type, and device information (via cookies)

What we do with the information we gather

We may use the information for the following purposes:

  • To fulfil orders and provide customer service
  • To improve our products and services
  • To customise the website according to your interests
  • To send promotional emails about new products, special offers or other information which we think you may find interesting (only if you have opted in)
  • To contact you for market research purposes by email, phone or post
  • To understand your shopping habits and preferences

Legal basis for processing

We process your personal data under the following lawful bases, as required by UK GDPR:

  • Contract – to process and deliver your orders
  • Consent – for marketing communications and cookies (you can withdraw at any time)
  • Legal obligation – to comply with applicable laws (e.g. tax records)
  • Legitimate interest – to operate and improve our website and services

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your rights under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • The right to be informed about how your personal data is used
  • The right to access your personal data
  • The right to correct or delete your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time

To exercise your rights, please email hare@vintagehare.co.uk

Controlling your personal data

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for an option to opt out of direct marketing
  • If you have previously agreed to us using your personal information for direct marketing, you can change your mind at any time by emailing us at hare@vintagehare.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may send you promotional information about third parties only if you have given explicit consent.

Cookies

We use cookies and similar technologies to enhance your experience and collect analytics data. Some cookies are essential to the site’s operation, while others are used for performance, functionality, and marketing. You can manage your cookie preferences in your browser settings. For more information, see our [Cookie Policy].

Access to your data

You may request details of personal information which we hold about you under the UK GDPR. We will respond within one month. There is no fee unless the request is excessive or repetitive.

To request access, email hare@vintagehare.co.uk or write to:

Vintage Hare
Mayhill Lodge
Yartleton Lane
May Hill
Gloucestershire
GL17 0RF

Changes to this privacy policy

We may update this privacy policy from time to time. You should check this page occasionally to ensure that you are happy with any changes. Any updates will take effect immediately upon being posted.